“If you can’t measure it, you can’t manage it,” insisted the CFO, parroting what is often accepted as revealed wisdom and usually attributed to management guru Peter Drucker (although the Drucker Institute insists he never said it). And yet, this “what gets measured gets managed” sentiment persists despite its obvious defect, namely, “But what are we going to count?” No less than theoretical physicist Albert Einstein is said to have stated, “Not all things worth counting are countable and not all things that count are worth counting.”
Nevertheless, we in planned giving must hold ourselves and our programs accountable to our organizations and our donors. Doing that requires that we count … count something, but what?
Before we delve into an integrated approach to counting planned gifts as a component of all fundraising, let us acknowledge that determining the value of a specific planned gift can be quite difficult. Significantly different values can be calculated for the same planned gift depending upon the variables and methodologies used and the purposes for which the calculations are made. There are at least three different approaches to calculating the “value” of a planned gift, each designed for a specific purpose, and each capable of producing a different value for the very same charitable contribution.
Both intuitively and practically, the fundamental measurement of success in fundraising is the total amount of cash received by the organization. The audited financial statements provide a precise measurement of charitable contribution receipts. However, financial accounting is only one dimension, one measurement of fundraising productivity. Donors’ giving rarely fits neatly into calendar or fiscal years, and sophisticated charitable gift plans (i.e., “blended gifts”) often involve current and future as well as revocable and irrevocable giving. For these reasons, a coherent and consistent system of gift counting – as opposed to accounting – is needed to provide a useful gauge of the full results of current fundraising activity. In addition, a coherent system of gift counting helps ensure appropriate recognition of donors who are likely to feel that they have made a significant contribution no matter the charitable deduction amount or what the financial accounting rules may dictate.
Some 30 years ago, the Council for the Advancement and Support of Education (CASE) developed standards to guide the counting of charitable contributions. Initially intended for educational institutions engaged in capital campaigns, the CASE standards have become an accepted framework for counting charitable giving across the fundraising sector.
In brief, the CASE standards suggest that charitable contributions should be counted in one of three categories:
The CASE standards suggest that organizations develop specific dollar goals for each of the three categories and measure success against fulfillment of each of the categorical goals, not merely the grand total.
We believe many organizations would be well served by a gift counting methodology built upon the CASE Standards to count and report planned gifts both internally and among prospective donors.
Counting planned gifts in overall fundraising reporting helps integrate planned giving into all aspects of fundraising, producing increased contributions for the organization and introducing new potential donors. Counting planned gifts is not a substitute for, and need not intrude upon, other fundraising. Rather, it is an enhancement of the overall fundraising effort generating new development activity, yielding additional revenue, bolstering the perception and credibility of the planned giving program, and enhancing the perception of the organization as worthy of increased donor support.